RETURNS AND EXCHANGES
Not happy with your order? No problem, we’ll take care of it for you.
RETURN WITH RETURN LABEL
Easily register your return via the form ‘return request’.
✔️ You will receive a smart return label on your smartphone.
✔️ Scan this at a parcel point; they will print and stick the label for you.
✔️ Return costs: € 3.50 (will be deducted).
⚠️ This label does not work with a PostNL parcel machine.
RETURN BY YOURSELF
Prefer to return it yourself? No problem.
Send your package (at your own cost) to:
N1 GOALKEEPER GLOVES Netherlands
Zaagmolen 6
2741 NX Waddinxveen
✔️ Please notify your return in advance via info@n1-gloves.nl.
✔️ After receipt, we will process your return within 3 to 10 working days.
EXCHANGE
✔️ Need a different size or model?
✔️ Email us at info@n1-gloves.nl, and we’ll arrange it immediately.
✔️ Exchanges due to size are free of charge.
DAMAGED, WRONG OR INCOMPLETE ORDER
Something wrong with your order? Let us know immediately via info@n1-gloves.nl, and we will fix it as soon as possible.
RIGHT OF WITHDRAWAL
✔️ You have the right to cancel your order up to 14 days after receipt without giving a reason.
✔️ After cancellation, you have another 14 days to return your order.
✔️ You will receive a full refund including shipping costs.
✔️ Return costs (€ 3.50) are at your own expense.
✔️ Return the item – if possible – in its original condition and packaging.