RETURNS

Attention: Personalized items cannot be returned.

RETURNS AND EXCHANGES

Not happy with your order? No problem, we’ll take care of it for you.

RETURN WITH RETURN LABEL

Easily register your return via the form ‘return request’.

✔️ You will receive a smart return label on your smartphone.

✔️ Scan this at a parcel point; they will print and stick the label for you.

✔️ Return costs: € 3.50 (will be deducted).

⚠️ This label does not work with a PostNL parcel machine.

RETURN BY YOURSELF

Prefer to return it yourself? No problem.

Send your package (at your own cost) to:

N1 GOALKEEPER GLOVES Netherlands
Zaagmolen 6
2741 NX Waddinxveen

✔️ Please notify your return in advance via info@n1-gloves.nl.

✔️ After receipt, we will process your return within 3 to 10 working days.

EXCHANGE

✔️ Need a different size or model?

✔️ Email us at info@n1-gloves.nl, and we’ll arrange it immediately.

✔️ Exchanges due to size are free of charge.

DAMAGED, WRONG OR INCOMPLETE ORDER

Something wrong with your order? Let us know immediately via info@n1-gloves.nl, and we will fix it as soon as possible.

RIGHT OF WITHDRAWAL

✔️ You have the right to cancel your order up to 14 days after receipt without giving a reason.

✔️ After cancellation, you have another 14 days to return your order.

✔️ You will receive a full refund including shipping costs.

✔️ Return costs (€ 3.50) are at your own expense.

✔️ Return the item – if possible – in its original condition and packaging.